Privacy Policy

Cobblestone Frame & Art Gallery ("we," "us," or "our") operates cobblestoneframes.com (the "Website"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We collect personal information that you voluntarily provide to us, such as:

• Name  
• Email address  
• Phone number  
• Any other details you provide (e.g., mailing address, preferences, or messages) when you:  
  • Sign up for our newsletter or email updates  
  • Contact us via our website form  
  • Place an order or inquiry  
  • Register for events or workshops  
  • Submit information in connection with art sales, framing services, or gallery visits

We do not automatically collect sensitive personal information (such as financial details) through the website unless you provide it during a secure purchase process (handled by our payment processor, whose privacy practices apply separately). We may also collect non-personal information such as browser type, IP address, pages visited, and referral sources for website analytics (via tools like Google Analytics), but this does not identify you personally.

2. How We Use Your Information

We use the information we collect only for the following purposes:

• To send you store updates, newsletters, event announcements, promotions, new artwork arrivals, framing tips, or other information about our frame shop and art gallery (marketing communications)  
• To respond to your inquiries, process orders, schedule consultations, or provide customer service  
• To improve our website and services  
• To comply with legal obligations

We will only contact you with information related to our business and your interests in art, framing, and gallery events.

3. Sharing Your Information

We do not sell, rent, or share your personal information (email addresses, phone numbers, etc.) with third parties for their own marketing purposes. We may share your information only in limited circumstances:

• With service providers who help us operate our business (e.g., email service providers like Mailchimp or Klaviyo for sending newsletters, website hosting providers, or payment processors). These providers are contractually required to protect your information and use it only for the services they provide to us.  
• If required by law, court order, or government request  
• To protect our rights, safety, or property (or that of our customers or the public)
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Your Choices and Rights

• Opting out / Unsubscribing: Every email we send includes a clear "unsubscribe" link. You can opt out of marketing communications at any time by clicking unsubscribe or contacting us directly.  
• Access, correction, or deletion: You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in a reasonable timeframe.  
• Do Not Track: Our website does not respond to browser "Do Not Track" signals at this time.

(Note: If you are a California resident and our business meets CCPA thresholds — which most very small businesses do not — additional rights may apply. Contact us if you have questions.)

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy (e.g., while you remain subscribed to updates or as needed for customer service records). If you unsubscribe or request deletion, we will remove or anonymize your data promptly, subject to any legal retention requirements.

7. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last updated" date. We encourage you to review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Cobblestone Frame & Art Gallery
109 East Main Street
Festus, MO 63028
Email: info@cobblestoneframes.com
Phone: (636) 232-5830   

By using our website or providing your information, you agree to the practices described in this Privacy Policy.